Privacy Policy

Bonlala (Concepto del millón de Guangxi BHL Co., Ltd) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bonlala.com or submit inquiries through our contact forms. By using our site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Voluntarily

We collect information you voluntarily submit when you use our contact forms, request a quote, or communicate with us via email. This may include:

• Personal identifiers: Full name, email address, phone number, WhatsApp contact
• Business information: Company name, job title, company website, country
• Project details: Product interests, estimated order quantity, target market, budget range, launch timeline, customization requirements, brand colors, packaging preferences
• Any other information you choose to provide in message fields or email communications

1.2 Information Collected Automatically

When you visit our website, certain information is automatically collected via standard web technologies:

• Log data: IP address, browser type and version, operating system, referring URLs, pages visited, time stamps
• Device information: Device type, screen resolution, language preferences
• Cookies and similar technologies: See Section 6 for details

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• Inquiry handling: To respond to your quote requests, product inquiries, and partnership proposals. Our engineering and sales team uses the detailed project information you provide to prepare accurate quotations and technical assessments.
• Client qualification: Business type, budget range, target market, and customization requirements help us assess project feasibility and assign the appropriate account manager.
• Communication: To follow up on your inquiries, send requested product documentation, and provide customer support.
• Service improvement: To analyze website usage patterns and improve our content, form experience, and navigation.
• Legal compliance: To comply with applicable laws, respond to lawful requests, and protect our legal rights.

We do not use your information for automated decision-making or profiling that produces legal effects.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Service providers: Trusted third-party vendors who assist in website hosting, email delivery, and analytics — bound by confidentiality agreements and limited to using data only for the services we request.
• Legal obligations: If required by law, court order, or governmental regulation, or to protect the rights, property, and safety of Bonlala, our clients, or the public.
• Business transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset. You will be notified via email and/or a prominent notice on our website.
• With your consent: We may share your information for any other purpose with your explicit consent.

4. Data Retention & Security

4.1 Retention Period

We retain inquiry data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typical retention periods:

• Inquiry form submissions: 3 years from the date of last communication, unless an ongoing business relationship exists
• Server logs and analytics: 12 months
• Cookie data: See Section 6

4.2 Security Measures

We implement industry-standard administrative, technical, and physical safeguards to protect your information, including:

• Encrypted transmission (SSL/TLS) for all data in transit
• Access controls limiting data access to authorized personnel only
• Regular security assessments and updates
• Secure server infrastructure with firewall protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction (including GDPR in the EEA, CCPA in California, and PIPL in China), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data under certain conditions
• Restriction: Request restricted processing of your data
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us using the details in Section 8. We will respond within 30 calendar days.

6. Cookies

Our website uses minimal cookies to ensure proper functionality:

• Essential cookies: Session management for form submissions and security. These are strictly necessary for the website to function and cannot be disabled.
• Analytics cookies (optional): We may use privacy-focused analytics to understand aggregated visitor behavior. No personally identifiable information is collected through these cookies.

You can control cookie settings through your browser. Disabling essential cookies may affect website functionality. By continuing to use our site without changing settings, you consent to our use of cookies as described.

7. International Data Transfers

Bonlala is headquartered in Guangxi, China. Information collected on this website is processed and stored on servers located in China and may be accessed by our team members globally for inquiry handling purposes. By submitting your information, you consent to this transfer. We ensure that adequate safeguards (such as standard contractual clauses) are in place for any cross-border data transfers.

8. Third-Party Links

Our website may contain links to external sites (e.g., LinkedIn, YouTube, Made-in-China). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are directed at business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top indicates when revisions were made. Material changes will be communicated via a notice on our website or by email for registered contacts. Continued use of our website after changes constitutes acceptance of the updated policy.